Racing Parts Depot Contact Information

[THE Adam V]

Okay, so I ordered OBX 1 7/8 headers from RacingPartsDepot on ebay. Went on their actual website to find out that the same item is $69 cheaper. Alright, I'll give them a call to get it worked out. I have called 5 times now with no answer, the phone has no voicemail, it just rings until Verizon tells me the call can't be completed. I am looking for an email address or an alternate phone number to call them at.

The number I have been calling is 510-568-0229
Website lists no email to contact them at. Any help is appreciated.

[LDM]

I just Googled them and if you go to the "Service" page on their website it lists an email: tommy@racingpartsdepot.com. It's probably not a good omen though that the second Google result was a thread on LS1 Tech titled "don't buy parts from Racing Parts Depot"

[G8GTCYA]

I called a few months ago and talked to someone but after I ordered mine a few weeks back I had a question and called like 5 different times and no one ever picked up.

[THE Adam V]

I just Googled them and if you go to the "Service" page on their website it lists an email: tommy@racingpartsdepot.com. It's probably not a good omen though that the second Google result was a thread on LS1 Tech titled "don't buy parts from Racing Parts Depot"

I read that. It was just saying how they won't take returns, and their service department is crap. They shipped the guy the wrong item and argued that it was the same as what he had paid for.

I called a few months ago and talked to someone but after I ordered mine a few weeks back I had a question and called like 5 different times and no one ever picked up.

Thats basically where I am at. I'll keep trying. Also will email that address. hope for the best. If not, it is only $69

[THE Adam V]

Sent an email, This was my reply:

sorry, we can’t refund $69 because ebay is ebay price, we need to pay ebay fee and web price is cheaper because there is no fee,
I hope you understand
thanks
RPD


From: Adam Valentine
Sent: Wednesday, April 03, 2013 1:44 PM
To: tommy@racingpartsdepot.com
Subject: OBX 1 7/8 Headers for Pontiac G8

Recently ordered these from you guys off ebay. I paid $769+ $95 shipping. I went to compare the price to the one on your website and they are only $700+$95 shipping. Are you willing to refund my $69? The item hasn't even been shipped yet. I have been trying to call your phone all day with no response and you have no voicemail so I can't leave a message.


What horrible service....

[GeoffA]

Cancel the order!

[THE Adam V]

Cancel the order!

After talking back and forth with them for a few emails, they refunded my money, but of course they raised the price on their website from $700 to $725.. oh well. Better than $769 I guess..... Headers should be here on the 11th!