PDA

View Full Version : Cant find 93 octane choice? superchips cortex



shane
04-07-2009, 08:23 PM
ok i got it from my dad from his SSR which he returned to stock for i could use this tuned the car today and all that jazz, didnt have 93 only 91 choice so i did that.

went to update and says its updated but still no 93 choice?

SRG963
04-08-2009, 02:58 AM
I think you need to tune to 91 first, then once you update, you will see the 93 tune option at the bottom with Data something and Mileage something.

SRG963
04-08-2009, 03:01 AM
When all else fails, call tech support!
Toll Free: 888.227.2447
T: 407-585-7000

shane
04-08-2009, 04:15 AM
i guess ill be calling

SRG963
04-08-2009, 05:02 AM
i guess ill be calling

They open at 9AM EST BTW

RDG88388
04-08-2009, 02:59 PM
Same here recieved the cortex yesterday and no 93 tune....tuned to 91 and updated again still no 93 tune called tech said they would get back with me haven't heard anything yet bu hopefully tomorrow

shane
04-08-2009, 03:11 PM
hmmm weird

SRG963
04-08-2009, 03:17 PM
It's because you didn't use my code to purchase :rofl:, J/K

I'm sure they were updating the tune and something got crossed in the system.

I'll shoot off an email, but they won't read it till tomorrow at 9 :(

SRG963
04-08-2009, 03:22 PM
If you guys don't mind, try tuning back to stock, then updating the tuner.

Just a shot in the dark at this point.

shane
04-08-2009, 03:22 PM
did that...
returned to stock then brought it back in... nothing
tuned it for 91... brought it back in nothing

SRG963
04-08-2009, 03:23 PM
did that...
returned to stock then brought it back in... nothing
tuned it for 91... brought it back in nothing

Did you download the data log portion?

shane
04-08-2009, 06:29 PM
Did you download the data log portion?

nope why?

SRG963
04-09-2009, 02:44 AM
nope why?

That may be your hold up.

Scott@Superchips
04-09-2009, 04:16 AM
Shane & RDG88388,

PM me your tuner serial numbers and I will look into your issue.

Scott

Scott@Superchips
04-09-2009, 01:19 PM
I verified with the engineer today that the 93 octane file is online and functional.

Just to cover all of the bases, are you arrowing up from the 91 setting when you are selecting your setting.

The screen is not big enough to show all of the tunes in one setting. The 93 option should be above the 91.

Another issue we have come across is when updating online some customers have their computer monitor resolution so big that it looks like there is no update available.

You should be able to scroll down on the page and find the 93 setting listed.

Scott


Same here recieved the cortex yesterday and no 93 tune....tuned to 91 and updated again still no 93 tune called tech said they would get back with me haven't heard anything yet bu hopefully tomorrow

RDG88388
04-09-2009, 01:56 PM
Scott PM sent

shane
04-09-2009, 02:56 PM
I verified with the engineer today that the 93 octane file is online and functional.

Just to cover all of the bases, are you arrowing up from the 91 setting when you are selecting your setting.

The screen is not big enough to show all of the tunes in one setting. The 93 option should be above the 91.

Another issue we have come across is when updating online some customers have their computer monitor resolution so big that it looks like there is no update available.

You should be able to scroll down on the page and find the 93 setting listed.

Scott
i have a pretty big widescreen so i have a 1600x900..
and on the tuner ive scrolled up and down, but the problem is on the computer there is no option under updates for 93

shane
04-09-2009, 03:02 PM
ok changed the resolution and it did a long update that it has never done before on start up... still no 93 choice,but im gonna go plug into the car and see...

shane
04-09-2009, 03:06 PM
Nope :( scrolled up and down many times, no 93 choice.

elbison
04-09-2009, 03:29 PM
me too

shane
04-09-2009, 03:32 PM
weird.. so weird..

elbison
04-09-2009, 03:42 PM
We have nearly the same car......except I don't have a sunroof. Maybe that's it.

LOL.

RDG88388
04-09-2009, 03:45 PM
still no worky here eitherPM'd scott my serial # hopefully that will help

shane
04-09-2009, 03:48 PM
pm'ed him mine also

elbison
04-09-2009, 04:03 PM
PMd him mine just now.

SRG963
04-09-2009, 04:43 PM
You guys should tune to 91 and go have some fun.

Reports have come in that the 91 tune is faster in the 1/4 mile, for now.

This will be corrected, but the 91 tune appears to be faster than the 93 tune.

I totally hate to cross post a thread, but here is what I'm talking about
http://www.g8board.com/forums/showthread.php?t=14108

shane
04-09-2009, 05:48 PM
have had the 91 in for the past few days...

1st gear is for sure a loss of traction.
according to the superchips it was 13.9 @104 with a 2.5 60ft lol..
car feels strong alot like my gto with a cat delete and a good tune which ran a 13.4-13.6's

Scott@Superchips
04-13-2009, 05:24 AM
Update: The 93 file should be available once again. PM me if you are still having issues.

Scott

esinger
04-13-2009, 08:22 AM
Update: The 93 file should be available once again. PM me if you are still having issues.

Hi Scott, is this the old 93 octane file or a new one?

Thanks!

Scott@Superchips
04-13-2009, 10:17 AM
it is the same as what was originally released. Just with a fix for thosenot receiving it.

If you already have the 93 file it is not necessary for you to update at this time.

Scott

shane
04-13-2009, 02:58 PM
works now thanks

Scott@Superchips
04-14-2009, 09:39 AM
Glad to hear it!!! Thanks for your patience with us.

Scott

jboogie
04-14-2009, 10:13 AM
Scott, Any word on those CAI specific tunes??

Scott@Superchips
04-15-2009, 04:39 AM
For some reason I am still waiting on a few kits to arrive. I will get with the engineer and see if he can get started with what we have or not.

Scott

jboogie
04-15-2009, 05:46 AM
For some reason I am still waiting on a few kits to arrive. I will get with the engineer and see if he can get started with what we have or not.

Scott

:woohoo:

Identity Crisis
07-19-2009, 08:20 PM
About to pick up my Cortex and I am wondering if there has been an update for the CAI?

Scott@Superchips
07-20-2009, 09:41 AM
Beta testing is almost ready to go. Once that is done it will be released to the public.

Calibrations in the first string will be the following CAI manufacturers:

AFE
RotoFab
Volant

We are exploring Ram air style kit's from NEP and Vararam as well.

Scott