I12XLR8
03-21-2011, 03:39 PM
Amongst some other small complaints to my dealer today was that after this long, hard winter I had noticed that something seemed a little loose in the front end. I wasn't sure if it was just my imagination and fully expected to have to pay out of my pocket fix whatever the problem was.
Ends up that any front end complaint that can be traced back to the control arms kicks in technical bulletin #09-03-08-008A (detailed below). The coles-notes version is that they replace the lower control arms and caster arms under warranty. While this might be old news to some it surprised me - especially as the job would have cost over $1000!!! :shutup:
TECHNICAL
Bulletin No.: 09-03-08-008A
Date: May 26, 2010
Subject: Knock, Clunk or Click Noise from Front Suspension Over Small Bumps (Replace Front Lower Control and Caster Arms)
Models:
2008-2009 Pontiac G8
Attention:
This bulletin is intended to correct a condition for front end knock, clunk or clicking. Vehicles previously repaired as part of Customer Satisfaction Program 09203A are to follow a different repair procedure as outlined under the Correction section below.
Supercede:
This bulletin is being revised to update the Parts Information. A front lower control arm kit is now available that services all four lower control arms as outlined in this Service Bulletin. Please discard Corporate Bulletin Number 09-03-08-008 (Section 03 - Suspension).
Condition
Some customers may comment on a clunk, knock or click noise from the front suspension over small bumps.
Cause
The rubber "boot" over the front end lower control arm ball joint may have become dislodged or torn compromising the seal. Moisture inside the ball joint seal may cause corrosion, shortening the service life of the component.
Correction
Notice
Before replacing any components under the terms of this bulletin, you must confirm the past service history of the vehicle. Please use GMVIS (dealers using WINS) or the Investigate Vehicle History link (dealers using GWM) to confirm if the vehicle was previously repaired under Customer Satisfaction Program 09203A. If the vehicle was repaired under this service action, ONLY replace the front control arm found to be the source of the noise and claim the applicable labor operation for that part as outlined in SI and the labor time guide.
Vehicles not identified in Customer Satisfaction Program 09203A (or not repaired during its duration) and found to have one or more of the rubber boots improperly sealing should have all four front control arms replaced.
---------------------------------------------
I hope someone else can make use of this information!! Good luck!
Ends up that any front end complaint that can be traced back to the control arms kicks in technical bulletin #09-03-08-008A (detailed below). The coles-notes version is that they replace the lower control arms and caster arms under warranty. While this might be old news to some it surprised me - especially as the job would have cost over $1000!!! :shutup:
TECHNICAL
Bulletin No.: 09-03-08-008A
Date: May 26, 2010
Subject: Knock, Clunk or Click Noise from Front Suspension Over Small Bumps (Replace Front Lower Control and Caster Arms)
Models:
2008-2009 Pontiac G8
Attention:
This bulletin is intended to correct a condition for front end knock, clunk or clicking. Vehicles previously repaired as part of Customer Satisfaction Program 09203A are to follow a different repair procedure as outlined under the Correction section below.
Supercede:
This bulletin is being revised to update the Parts Information. A front lower control arm kit is now available that services all four lower control arms as outlined in this Service Bulletin. Please discard Corporate Bulletin Number 09-03-08-008 (Section 03 - Suspension).
Condition
Some customers may comment on a clunk, knock or click noise from the front suspension over small bumps.
Cause
The rubber "boot" over the front end lower control arm ball joint may have become dislodged or torn compromising the seal. Moisture inside the ball joint seal may cause corrosion, shortening the service life of the component.
Correction
Notice
Before replacing any components under the terms of this bulletin, you must confirm the past service history of the vehicle. Please use GMVIS (dealers using WINS) or the Investigate Vehicle History link (dealers using GWM) to confirm if the vehicle was previously repaired under Customer Satisfaction Program 09203A. If the vehicle was repaired under this service action, ONLY replace the front control arm found to be the source of the noise and claim the applicable labor operation for that part as outlined in SI and the labor time guide.
Vehicles not identified in Customer Satisfaction Program 09203A (or not repaired during its duration) and found to have one or more of the rubber boots improperly sealing should have all four front control arms replaced.
---------------------------------------------
I hope someone else can make use of this information!! Good luck!