MIEngineer
06-28-2010, 08:40 PM
The tire/wheel shop - Belle Tire in Canton off of Ford Rd not far from Canton Center Rd.
Mounted my tires on the Camaro SS wheels.
I took photos of the wheels before I dropped them off and it shows no damage. I took photos of the tire slime and damage to two wheels the shop is at fault for.
I explained to the manager the light scratches on the perimeter and the two gouges that his installer had some problems.
I simply told him that they need to tell the customer that if there is an issue to point it out and not hide it - it wasn't about the rims or the money at any point but the principle. He was constantly stating they did not use a tire bar to set the tire on the wheel [BS] and that the nylon scratched the outside and said "we didn't do that to the wheel" and that the "nylon did the other marks from the machine" and "its not my responsibility" and said "we're done" and walked away. The manager (Doug) acts like that? Avoid them. I told him I had photos of the wheels prior to delivery, he could not have cared any less.
There was a G8 GT there [SBM as well] that left right before i pulled in as well - hopefully the owner didn't give them any service.
The shop mounted them for free because a friend knows someone there from previous work. Lesson learned, I'll stick to my usual tire/wheel guy who doesn't damage my stuff and has great rates but of course I was impatient, my usual shop was busy, and I wanted these on. Noticeable but you have to look, I'll live with it.
Mounted my tires on the Camaro SS wheels.
I took photos of the wheels before I dropped them off and it shows no damage. I took photos of the tire slime and damage to two wheels the shop is at fault for.
I explained to the manager the light scratches on the perimeter and the two gouges that his installer had some problems.
I simply told him that they need to tell the customer that if there is an issue to point it out and not hide it - it wasn't about the rims or the money at any point but the principle. He was constantly stating they did not use a tire bar to set the tire on the wheel [BS] and that the nylon scratched the outside and said "we didn't do that to the wheel" and that the "nylon did the other marks from the machine" and "its not my responsibility" and said "we're done" and walked away. The manager (Doug) acts like that? Avoid them. I told him I had photos of the wheels prior to delivery, he could not have cared any less.
There was a G8 GT there [SBM as well] that left right before i pulled in as well - hopefully the owner didn't give them any service.
The shop mounted them for free because a friend knows someone there from previous work. Lesson learned, I'll stick to my usual tire/wheel guy who doesn't damage my stuff and has great rates but of course I was impatient, my usual shop was busy, and I wanted these on. Noticeable but you have to look, I'll live with it.