I recently bought a g8 gxp with a vararam that was collapsing. Having had a gt with a vararam a few years ago I was well aware of the issue and vararam's solution of replacing the defective piece.

I emailed asking for a price on the piece not expecting them to still replace it for free due to the amount of the time that passed as well as the fact that I didn't originally purchase it.

Not only did I get the new piece but a complete new vararam! Just wanted to give a shout out to vararam for taking care of me.